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Choosing Language Options |
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For English |
Remain on the line |
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For Spanish |
Press 2 |
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Message 1: Legal announcement |
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Loan Information |
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Enter your loan number |
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Your Information |
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Enter the last 4 digits of your social security number |
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Main Customer Menu |
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Payment Options Menu |
Press 1 |
| Make a payment |
Press 1 |
| Facing financial difficulties |
Press 2 |
| Payment mailing address or MoneyGram information |
Press 3 |
Provide Ocwen with your Western Union, MoneyGram,
or SpeedPay confirmation number |
Press 4 |
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Payment Information Menu |
Press 2 |
| Last three payments received |
Press 1 |
| Payment history |
Press 2 |
| Loan balance information |
Press 3 |
| Account statement |
Press 4 |
Application for automatic payment deduction
or to sign up for a bi-weekly payment program |
Press 5 |
| Reinstatement quote |
Press 6 |
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Loan Request Menu |
Press 3 |
| Payoff request |
Press 1 |
| Payoff refax request |
Press 2 |
| Paid in full letter (if applicable) |
Press 3 |
| Payment history |
Press 4 |
| Verification of mortgage |
Press 5 |
| Credit reporting information |
Press 6 |
| Copy of loan documents |
Press 7 |
| 1098 Year-end tax form information (if applicable) |
Press 8 |
| Amortization schedule (if applicable) |
Press 9 |
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Escrow, Tax, Insurance Menu |
Press 4 |
Homeowner's hazard insurance (flood,
wind, earthquake, lender place insurance) |
Press 1 |
| Property tax (county, city, township taxes) |
Press 2 |
Setting up an escrow account for taxes
and insurance |
Press 3 |
| Escrow balance, recent tax or insurance disbursements |
Press 4 |
| All other escrow, tax or insurance questions |
Press 5 |
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Special offers for Ocwen customers |
Press 6 |
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Web Menu |
Press 7 |
| Features on Ocwen's website |
Press 1 |
| Assistance to Ocwen's website |
Press 2 |
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Survey |
Press 8 |
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For all other inquires |
Press 9 |
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Programs
Questions
