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To complete our Customer Survey, please call (866) 513-2954
or to participate in our Web Survey please log in to your account.

Q: Who pays my taxes?
A: If you do not have an existing escrow/impound account with Ocwen, you are responsible for paying your taxes when they become due. If you have not previously set up an escrow/impound account and would like to do so now, click here to print the necessary form.

If you have an existing escrow/impound account with Ocwen, your taxes will be paid when due from your escrow/impound account.

Please refer to your Settlement Statement from closing to determine if you have an escrow/impound account established.  You may also refer to your monthly billing statement to determine if your monthly payment includes an escrow portion, or contact our Customer Relations Department at (800) 74-OCWEN to verify this information. 

 


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