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Q: Does Ocwen report to a credit bureau?
A: Yes. Ocwen reports to the following credit reporting agencies
on a monthly basis: Experian, TransUnion (SARMA), Innovis, and
Equifax.
Q: How will my loan be reported to the credit bureau after it is modified?
A: Ocwen reports loans to the credit bureaus based on the credit bureau and / or government guidelines. If your loan has been modified, the guidelines for credit reporting are as follows:
1. Loans modified under the Home Affordable Modification Program (HAMP) will be reported with a special
comment saying "Loan modified under a federal government program".
2. Loans modified under any non-government program will be reported to the credit bureaus with a special
comment saying "Paying under a partial or modified payment agreement".
Q: How can I get Ocwen to correct an error on my credit
report?
A: If you believe that Ocwen has provided inaccurate information to a credit
bureau, contact the credit bureau directly: |
TransUnion
P.O. Box 1000
Chester, PA 19022
www.transunion.com |
Experian
P.O. Box 2104
Allen, TX 75013
www.experian.com |
Equifax Credit Information Services, Inc
P.O. Box 740241
Atlanta, GA 30374
www.equifax.com |
Innovis Consumer Assistance
P.O. Box 1358
Columbus, OH 43216-1358 |
| For additional
information on submitting your issue in writing to the credit bureau
, click here
and refer to the "Your Credit Report" section of Ocwen's
Understanding Mortgage Servicing brochure. |
Q: When will my account be reported to the credit bureaus?
A: Ocwen reports to the credit bureaus based on loan status as of
each month end.
Q: My spouse and I are divorced. Is it possible to have
my spouse removed from the loan since he/she is no longer in the
home?
A: One of the borrowers may apply to assume the loan and release
the other from liability. To determine if your loan is assumable,
please forward a written request including a copy of your Driver's
License to: Ocwen Loan Servicing, LLC or Altisource Portfolio Solutions, Inc.
12001 Science Drive Suite 110
Orlando, Florida 32826-2913
.You may also fax this information to (407) 737-5802.
Please be sure to include your loan number. Once this information
is received, your Note and Mortgage will be reviewed to determine
if your loan is assumable. If your loan is assumable, we will forward
an assumption package to you within 15 business days. The assumption
process usually takes 4-8 weeks to complete. If your loan is not
assumable, you will be notified by mail within 15 business days.
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