|
Ocwen is aware of a fraudulent e-mail currently being circulated
by a non-Ocwen source which requests that you “confirm your
account or it will be suspended.” This e-mail is not from
Ocwen but is part of a “phishing” scam - do not reply
to the fraudulent e-mail or click any of its links.
Consumer Alert - E-Mail Scams
Ocwen customers should be aware of the continuing threat posed
by multiple e-mail-based scams known as “phishing.”
These e-mail-based scams attempt to collect private account information
from customers through deceptive and misleading methods. Please
note that Ocwen does not solicit sensitive, private information
from customers through unsecure e-mail.
For example, these phishing e-mails fraudulently request personal
information, including user IDs, passwords, Social Security numbers,
credit or ATM card numbers. The unsuspecting customer’s personal
information is generally gathered through a link provided in the
e-mail that directs the recipient to non-Ocwen Web sites that look
very much like a legitimate site.
Customers who receive these e-mails should not follow any of the
instructions in the e-mail and should not click on the links contained
in the e-mail. If customers follow these steps, their accounts are
not in jeopardy of being compromised.
If you have any concerns about the legitimacy of an e-mail message
that appears to be from Ocwen, please forward
it immediately by clicking here. As stated above, do not respond
to the e-mail message or click any of the links contained in the
e-mail. Please do not remove the original subject line or change
the e-mail in any way when you forward it to us.
Customers who may have clicked on the links and entered information
in response to one or more of these e-mails should contact
Ocwen immediately by clicking here. Additionally, to ensure
that your computer was not infected with any malicious software
that the phishing e-mail may have contained, we highly recommend
that you immediately run a scan to check for viruses or adware/spyware.*
Please contact a computer security professional if you need assistance
with determining whether or not your computer has been infected.
At Ocwen, protecting your privacy and the security of your information
is very important to us.
*Please note that Ocwen is not affiliated with any provider of
software packages that scan your computer, and we cannot endorse
or recommend any particular one.
|
_White.gif)
